Privacy Policy
This Privacy Policy explains how Our Moment collects, uses, stores, Our Moment and shares information when you use our Service.
1. Information We Collect
1.1 Content You Provide
Photos, images, and media you upload for video generation
Optional text inputs (e.g., titles, short messages, captions)
Note: Uploaded photos may contain faces or other sensitive visual information depending on your content.
1.2 Automatically Collected Data
Device information (model, OS version, language settings)
App usage events (template selection, generation success/failure)
Performance and diagnostic logs (crash logs, latency, error codes)
1.3 Subscription & Purchase Data
Purchases are processed by Apple. We may receive limited subscription-related signals such as:
whether a subscription is active
subscription tier (if applicable)
We do not receive your full payment card details.
2. How We Use Your Information
We use collected information to:
Provide and operate the Service (process uploads, generate videos)
Improve generation quality and reliability (debugging, failure analysis, performance tuning)
Ensure safety and prevent abuse (fraud detection, policy enforcement)
Customer support (responding to user requests and issues)
Compliance with legal obligations
3. Face Data and Biometric-Related Processing
Your uploaded photos may include faces. Our systems may perform technical steps such as:
face detection and alignment
segmentation or masking
rendering and compositing into templates
These steps are used only to generate your requested video output and improve consistency.
We do not sell face data, and we do not use it for third-party advertising or ad targeting.
4. Data Storage and Retention
We keep uploaded content only as long as necessary to:
complete generation tasks
provide user support and troubleshoot errors
enforce safety and prevent abuse
Retention periods may vary based on operational needs. In many cases, content may be stored temporarily (e.g., 7–30 days) and then deleted or anonymized unless required for legal compliance or dispute resolution.
5. Sharing of Information
We do not sell your personal information.
We may share limited information with:
Service providers that help operate the app (e.g., hosting, analytics, security), under confidentiality obligations
Legal authorities if required by law, regulation, or valid legal process
Apple for purchases and subscription management (as part of In-App Purchase flows)
6. International Transfers
Our servers or vendors may be located in different countries. Where applicable, we take reasonable measures to protect data transfers consistent with legal requirements.
7. Your Rights and Choices
Depending on your jurisdiction, you may have rights to:
request access to your data
request deletion of your data
object to or restrict certain processing
To request deletion or support, contact: alexlibyebye@gmail.com
8. Security
We use reasonable administrative, technical, and organizational measures to protect your data. However, no system can be completely secure.
9. Children’s Privacy
Our Moment is not intended for children under the minimum age required in your jurisdiction. We do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy. Continued use of the Service after changes means you accept the revised version.